OPEN AND TRANSPARENT MANAGEMENT OF PERSONAL INFORMATION
You should use the details above to contact us if you have a complaint about a breach of the Australian Privacy Principles or the Privacy Act by us. We will respond to your complaint and endeavor to resolve it as soon as possible and, in any event, within 30 days. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner: see http://www.privacy.gov.au/complaints.
ANONYMITY AND PSEUDONYMITY
In most circumstances, it is impractical for people to communicate with the WAFC anonymously as we need to identify you to assist you effectively. However, in circumstances where it is lawful and practicable to do so, the WAFC will provide you with the option of not identifying yourself, or using a pseudonym, when entering into communications with us.
COLLECTION OF PERSONAL INFORMATION
The WAFC only collects personal information where reasonably necessary for our functions or activities as a not-for-profit sports association, and to provide people involved in football in Western Australia or who otherwise interact with the WAFC with a high level of service. The WAFC collects personal information only by lawful and fair means.
We may store your personal information in hard copy, in electronic form, on electronic devices or on computer databases.
We will only collect personal information about you from a third party if it would be unreasonable or impracticable to collect the information directly from you. In these circumstances, the WAFC may collect personal information about you from third parties, such as:
The types of personal information we collect includes, but is not limited to:
We utilise "cookies" which enable us to monitor traffic patterns and to serve you more efficiently if you revisit our website. A cookie does not identify you personally, but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance. If you reject a cookie, some of the parts or features of the website may not function properly.
USE OR DISCLOSURE OF PERSONAL INFORMATION
Personal information collected by the WAFC is used for the primary purpose of providing services to people involved in football in Western Australia or whom otherwise interact with the WAFC in connection with the objects in our Constitution, some examples of why we collect your personal information include:
Where personal information is collected as part of a promotion, competition or fundraising activity, it is used primarily to administer those activities.
We will not use your personal information for a secondary purpose (other than DIRECT MARKETING, covered in further detail below) unless you consent to the use or disclosure or such use would otherwise be permitted in accordance with the Privacy Act, which includes where you would reasonably expect us to use your personal information for a secondary purpose which is related to the primary purpose for which that information was collected.
We will only disclose your information to the extent required to provide our services to you, including for the purposes set out above, or as otherwise requested or authorised. Common third parties to which the WAFC may disclose your personal information include entities and persons such as:
Where permitted to in accordance with the Privacy Act and unless you request otherwise, we may also use your personal information for marketing purposes to send you news, information about our activities and general promotional material which we believe may be useful or of interest to you.
If you do not want us to use your personal information in this manner, please use the ‘Unsubscribe’ function included within any direct marketing provided to you or alternatively contact us and we will give effect to your request as soon as possible and, in any event, within 7 days.
CROSS-BORDER DISCLOSURE OF PERSONAL INFORMATION
The WAFC does not send personal information overseas. In the event any circumstance were to arise where cross-border disclosure may be required, the WAFC will ensure that it does not send your personal information to recipients outside of Australia without first obtaining your consent or otherwise complying with the Privacy Act.
ADOPTION, USE OR DISCLOSURE OF GOVERNMENT RELATED IDENTIFIERS
We do not collect, adopt, use or disclose Government identity numbers, such as tax-file numbers.
QUALITY OF PERSONAL INFORMATION
We keep your personal information as accurate, complete and up to date as possible. We make an effort to ensure this data is of high quality, but this relies on the accuracy and frequency of data provided by you.
You can assist us by notifying us if your circumstances change, such as if your name or address changes.
SECURITY OF PERSONAL INFORMATION
We take reasonable steps to protect your data from misuse, interference and loss, and from unauthorised access, modification or disclosure. All personal information collected and held by WAFC is subject to WAFCs Information Security Policy. In accordance with this policy, your personal information is stored on secure servers and is only accessible by those persons who need access to the information or in order to carry out our services. We also maintain physical security measures to protect the use and storage of physical records containing your personal information.
ACCESS TO PERSONAL INFORMATION
You have the right to access personal information which the WAFC stores about you. If you are of the belief that the WAFC holds personal information relating to you and you wish to obtain access to this information, please contact us on the details provided above in the section "Open and transparent management of personal information".
In the event that such a request is made, we will review our records to determine what personal information relating to you we hold and endeavor to respond to your request within a reasonable period after the request is made, but in any event, within 30 days. We endeavor to ensure the person who is seeking access is indeed the person the information is about and, in this regard, we may request that identification is provided before the personal information is released.
Once we have notified you of the nature of the personal information relating to you which we hold, we will give you access to your personal information in the manner requested by you, if it is reasonable and practicable to do so.
The WAFC does not levy a charge in respect of the making of a request for access to personal information held by us. However, the WAFC may charge you for the reasonable costs incurred by it in providing you with access to the personal information held by us.
We may not provide access to some of the personal information which we hold in the following circumstances where the WAFC considers that:
(a) providing access would pose a serious threat to the life, health or safety of any individual, or to public health or public safety; or
(b) giving access would have an unreasonable impact on the privacy of other individuals; or
(c) the request for access is frivolous or vexatious; or
(d) the information relates to existing or anticipated legal proceedings between the WAFC and you, and the information would not be accessible by the process of discovery in those proceedings; or
(e) giving access would be unlawful; or
(f) denying of access is required or authorised by or under an Australian law or a court/tribunal order; or
(g) we suspect that unlawful activity or misconduct of a serious nature that relates to our functions has been, is being or may be engaged in, and giving access would be likely to prejudice the taking of appropriate action in relation to the matter; or
(h) giving access would be likely to prejudice one or more enforcement related activities conducted by, or on behalf of, an enforcement body; or
(i) giving access would reveal evaluative information generated within the WAFC in connection with a commercially sensitive decision-making process.
If we refuse to give you access to your personal information for any of the reasons above, we will give you a written notice that sets out our reasons for the refusal and the mechanisms available to complain about our refusal.
CORRECTION OF PERSONAL INFORMATION
If we hold personal information about you and we are satisfied that the information is inaccurate, out-of-date, incomplete, irrelevant or misleading, or you request that we correct the information, we will take reasonable steps to rectify the situation. We will correct your personal information upon request free of charge. If we refuse to correct your personal information, we will give you a written notice setting out our reasons for refusal and the mechanisms available to complain about the refusal.